Privacy Policy

1. Who is Responsible for the Processing of Your Personal Data?

parfumtoi.no (operated by Denpoli) is the data controller for your personal data. We are committed to processing your data in compliance with the General Data Protection Regulation (GDPR).

2. What Information Do We Collect?

We collect information you provide to us during purchases, customer service inquiries, and use of the website. This includes:

  • Identification and Contact Data: Name, shipping address, email address, phone number.
  • Order Information: Purchase history and payment method information.
  • Technical Information: IP address and cookies used to ensure website functionality.

3. What Do We Use Your Data For (Purpose and Legal Basis)?

We process your personal data for the following purposes:

  • Fulfillment of the Sales Contract: To process and deliver your order and handle payment (Legal basis: Contractual necessity).
  • Compliance with Legal Requirements: For accounting and bookkeeping in accordance with local laws (Legal basis: Legal Obligation).
  • Customer Service: To handle your inquiries, returns, and claims.

4. Sharing of Personal Data

We only share your data with necessary parties required to fulfill your order:

  • Transport Service Providers: (GLS/Bring) for the delivery of your order.
  • Payment Processors: (Visa, PayPal, Trustly) for the secure handling of your payment.

5. Your Rights (GDPR)

You have the following rights under the GDPR:

  • Right of Access: You have the right to access the data we process about you.
  • Rectification and Erasure: You have the right to correct inaccurate data and request erasure ("Right to be Forgotten") when the data is no longer necessary for its purpose.
  • Objection and Restriction: You have the right to object to or request the restriction of the processing of your data.

6. Cookies

We use cookies to ensure website functionality, analyze usage patterns, and improve your shopping experience.